Refund policy

Refund & Return Policy

Return Window We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return To start a return, you must contact us at contact@iconclubs.com

  • Do not send items back to the address on the shipping label. Our return center is different from our fulfillment center.

  • If your return is accepted, we will provide you with the correct return shipping address and instructions.

  • Please Note: For non-defective items (e.g., wrong size ordered or change of mind), the customer is responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Damages and Issues (The "Bank Safe" Clause) Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

  • For Defective/Damaged Items: We will issue a free replacement or full refund immediately. You do not need to return the damaged item. Please simply email us a photo of the defect to contact@iconclubs.com

Exceptions / Non-returnable items Certain types of items cannot be returned, including:

  • Custom products (such as special orders or personalized items).

  • Personal care goods (such as beauty products).

  • Items on sale or gift cards.

Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.